# AIWorkDex

> A human-edited guide to useful AI work. Start with a costly Task, follow a researched Practice, and inspect its Tools and Sources.

## Categories
- [Ecommerce](https://aiworkdex.com/areas/ecommerce/): Fix costly work across customer support, returns, merchandising, and store operations.
- [Marketing](https://aiworkdex.com/areas/marketing/): Turn customer evidence into clearer campaign choices without inventing insights or claims.

## Tasks
- [Reduce repetitive order-status support](https://aiworkdex.com/tasks/reduce-repetitive-order-status-support/), Ecommerce: Give shoppers accurate updates from live order data. Keep unusual, sensitive, and uncertain cases with the support team.
- [Find and fix the causes of product returns](https://aiworkdex.com/tasks/find-fix-product-return-causes/), Ecommerce: Connect return reasons to products and original customer comments. Choose one evidence-backed fix to test first.
- [Find new ad angles from real customer evidence](https://aiworkdex.com/tasks/find-new-ad-angles-customer-evidence/), Marketing: Turn customer problems, motivations, objections, and desired outcomes into distinct creative hypotheses that a person can verify and test.

## Practices
- [Automate routine order-status questions with live order data](https://aiworkdex.com/practices/automate-order-status-with-live-data/), Ecommerce: Launch a narrow, read-only support flow that answers verified shoppers and hands every exception to your team.
- [Turn return feedback into one prioritised fix](https://aiworkdex.com/practices/turn-return-feedback-into-one-fix/), Ecommerce: Create a reviewable cause table by product, then choose one change with traceable customer evidence and a measurement plan.
- [Build an evidence-backed customer-angle matrix](https://aiworkdex.com/practices/build-evidence-backed-customer-angle-matrix/), Marketing: Produce distinct ad-angle hypotheses with traceable customer evidence, safe claim boundaries, and a human-reviewed brief for each test.

## Tools
- [Shopify](https://aiworkdex.com/tools/shopify/), Ecommerce: The store system that holds order, fulfilment, product, and return records for these practices.
- [Gorgias AI Agent](https://aiworkdex.com/tools/gorgias-ai-agent/), Ecommerce: An ecommerce support agent that can use connected Shopify data and hand exceptions to a person.
- [ChatGPT data analysis](https://aiworkdex.com/tools/chatgpt-data-analysis/), Ecommerce: A file-analysis workspace for classifying return comments and producing reviewable summary tables.
- [Google Forms](https://aiworkdex.com/tools/google-forms/), Marketing: An optional survey tool for gathering a small amount of consented customer evidence when existing sources leave a clear gap.
- [Google Sheets](https://aiworkdex.com/tools/google-sheets/), Marketing: A shared spreadsheet for cleaning evidence, reviewing extracted themes, and maintaining a traceable customer-angle matrix.