Official product documentation

Manage customer reviews

Published by Google.

Published
Publication date unavailable
Accessed
26 September 2026
Read the original source

Evidence

What this source supports

  1. A verified Google Business Profile can submit a review reply, which Google reviews before public posting and then reports to the reviewer.

    Locator
    Read and reply to reviews; Understand what happens to your replies
    Editorial note
    Google can reject a reply or delay publication. Submission does not guarantee immediate public posting.

Source handling

Link and citation record

Copyright Google. Linked and paraphrased for editorial reference.