Official product documentation
Manage your incoming requests with queues
Published by Atlassian Support.
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What this source supports
Jira Service Management queues can sort, assign, transition, and approve incoming requests using current service space and work item terminology.
- Locator
- Heading “Manage your incoming requests with queues” and items covering sorting, assignment, transition, and approval
- Editorial note
- A queue does not determine urgency, authority, or a fair service target.
Related advice
Where this source is used
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Copyright Atlassian. Linked and paraphrased only. Plan, permission, and feature limits can change.