AIWorkDex
First-hand founder and practitioner discussion

When users never use the features they asked for

Published by Hacker News.

Published
29 September 2021
Accessed
26 September 2026
Read the original source

Evidence

What this source supports

  1. One founder reports that a complicated requested feature remained unused after the requesting user downgraded, while commenters identify displaced work and maintenance.

    Locator
    Comment by kureikain, 29 September 2021; replies by darknavi and grujicd, 30 September 2021
    Editorial note
    One self-reported case cannot establish a safe retirement threshold or prove that low use means low value.

Related advice

Where this source is used

CategoryProductTaskDecide what to do with an unused product featurePracticeReview whether to keep, simplify, retire, or investigate a feature

Source handling

Link and citation record

Public discussion. Linked and paraphrased with author context. The reported case was not independently checked.