Official product changelog

Better insights with category-specific return reasons

Published by Shopify.

Published
16 January 2026
Accessed
18 September 2026
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  1. Shopify supports standardised return reasons that vary by product category.

    Locator
    What’s new; Why it matters
    Editorial note
    Official Shopify capability statement. It does not establish which cause matters for a specific store.

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Copyright Shopify. Linked and paraphrased for editorial reference; no republication rights asserted.