Public-sector complaint guidance
Writing and communicating your final response
Published by Parliamentary and Health Service Ombudsman.
Read the original sourceEvidence
What this source supports
UK Ombudsman guidance structures a final response around the complaint, evidence, decision, remedy, and escalation route.
- Locator
- Writing and communicating your final response, lines 69–80 and 120–136
- Editorial note
- The guidance governs UK public bodies and is used here only as a response structure.
Related advice
Where this source is used
Source handling
Link and citation record
UK public-sector guidance. Linked and paraphrased as a response structure only.