First-hand training-operator account
How are you handling customer support at scale?
Published by Reddit r/smallbusiness.
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What this source supports
A training operator reports that delegated product questions still return to the founder and fears wrong automated answers.
- Locator
- SignalPractical4526 root post, lines 16–38
- Editorial note
- The figures are self-reported and vendor replies are excluded from outcome evidence.
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Copyright the post author. Linked and paraphrased for editorial research.