First-hand founder account

How do you reduce support tickets as a solo SaaS founder?

Published by Reddit r/SaaS.

Evidence

What this source supports

A solo founder reports that repeated feature, edge-case, and basic questions displace product work.
Locator
No-Picture-522 root post, lines 16–23
Editorial note
The post does not identify which questions recur or prove that self-service resolves them.

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Source handling