Official method guidance
Use SBI to Understand Intent
Published by Center for Creative Leadership.
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What this source supports
The Center for Creative Leadership describes feedback using a specific situation, observed behaviour, impact, and a question about intent.
- Locator
- “What Does Situation-Behavior-Impact Mean?” and “How Can You Use the SBI Feedback Model to Explore Intent?”
- Editorial note
- The method cannot resolve discrimination, harassment, coercion, or discipline. Use the approved independent route for serious concerns.
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Link and citation record
Copyright Center for Creative Leadership. Linked and paraphrased for editorial reference.