Official method guidance

Use SBI to Understand Intent

Published by Center for Creative Leadership.

Published
Publication date unavailable
Accessed
26 September 2026
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Evidence

What this source supports

  1. The Center for Creative Leadership describes feedback using a specific situation, observed behaviour, impact, and a question about intent.

    Locator
    “What Does Situation-Behavior-Impact Mean?” and “How Can You Use the SBI Feedback Model to Explore Intent?”
    Editorial note
    The method cannot resolve discrimination, harassment, coercion, or discipline. Use the approved independent route for serious concerns.

Source handling

Link and citation record

Copyright Center for Creative Leadership. Linked and paraphrased for editorial reference.