Customer Research Task
Recruit the right people for customer interviews
Outreach is going unanswered, or convenient participants do not match the experience you need to understand.
“This is costing me outreach effort while the research question remains unanswered.”
The result you need
A consented set of participants whose recent experience matches the research question.
What is happening now
Where the work gets stuck
A solo founder, entrepreneur in residence, or operator has a research question but no suitable interviews booked.
- When it starts
- Existing outreach gets few replies or reaches people without the target experience.
- What makes it difficult
- Convenient contacts and broad invitations do not ensure that participants recently faced the situation under study.
- What progress looks like
- Each booked participant meets the screening criteria and has received the session and consent details.
What to try next
Build an experience-based recruitment path
Recruit consented participants who recently faced the situation under study.
Before you act
Check these limits
- Use an approved legal basis and contact route.
- Keep direct identifiers outside the research evidence register.
- Do not treat one anonymous founder account as a response benchmark.
Sources
Check the research behind this advice
Read the sources before relying on a claim or recommendation.