Official product help

File Uploads FAQ

Published by OpenAI.

Published
Publication date unavailable
Accessed
26 September 2026
Read the original source

Evidence

What this source supports

  1. OpenAI says file availability and limits depend on the plan and account settings, retention varies by use and plan, and deletion can take up to 30 days subject to stated exceptions.

    Locator
    “Availability”, “How do I delete files I upload?”, “How are files vs chats retained?”, and “Will OpenAI use files uploaded to train its models?”; version checked 26 September 2026
    Editorial note
    The FAQ does not establish an organisation’s approval, access controls, or retention policy. Deletion is not described as immediate and has de-identification, security, and legal exceptions.

Source handling

Link and citation record

Copyright OpenAI. Linked and paraphrased from “Availability”, “How do I delete files I upload?”, “How are files vs chats retained?”, and “Will OpenAI use files uploaded to train its models?”; version checked 26 September 2026.